Customer Testimonials
In and out in no time, expert services. That is why I have done business with them for many years.
They’re really trust worthy and the service writer Whitney is amazing. She knows her stuff and is very clear about what is going on.
I was able to get my truck in for it's first oil change and tire rotation. I waited in the waiting area while it was being completed. It took less than hour for everything to be completed. When it was finished, the entire inspection report was gone over with me and the next oil change suggestion was provided. I have never been disappointed by Northland Chevrolet and their staff!!
Great quality service. They were able to get my truck in fast and repaired in a reasonable time
Great dealership, great people. Had an awesome experience purchasing my vehicle. Service has also been great!
Good and fast service done right. I appreciate all the explanations done at the end of the service.
In for oil change, professional and fast. Was quick to be on my way! Thanks
Purchased my truck over a year ago and services has been nothing short of great from the purchase, northland protection package and oil changes. Thanks!
Communication and service way great. Service was timely and staff were friendly. Had a ride to and from the dealership which took a lot of stress off us.
I am writing to recognize James Rys for his exceptional dedication. Before coming to Northland, we had grown accustomed to the subpar communication and 'runaround' common at other dealerships in the area. James changed our entire perspective from day one. His commitment to excellence and his 'customer-first' mentality have proven that Northland operates at a much higher caliber than the competition. He has earned our loyalty not just through his technical knowledge, but through his integrity. James is the gold standard of service, and he is the reason Northland is our dealership of choice
Needed my truck cell phone charger repaired, Whitney was absolulutely the best service rep i have ever had the opportunity to work with. She recommended an oil change and tire rotation and was able to fit it in on the short time window i had that day. Will continue to use Northland Chevrolet for all my maintenance needs.
Excellent dealership and service department. Purchase my truck from them back in March and had my first service on it. They got me in right away and completed the oil change and tire rotation fast. I was in and out in 30min. A+ service
Great service. Hardly any wait time. Great staff. Was able to answer questions I had on my vehicle and had the parts department assist
Excellent help with bringing my truck back to life! Worked with my warranty and kept it affordable!
The service department is amazing! We had something come up out of nowhere and they got us in & taken care of way faster than we expected.
I called because our battery had to be jumped 2x on our brand new truck. They got us in the next day and replaced the battery and got us back on our way. The whole dealership and staff have been nothing but amazing to deal with.
Awesome people to work with! They all know what’s going on and how to work together.
I received exceptional service by the friendly and efficient staff. I highly recommend the service department at Northland Chevrolet.
Very quick and easy oil change. Whitney in service did a great job from setting the appointment to getting it complete.
Fast and easy oil change appointment. Always take great care of my vehicle with friendly service.
Very fast and friendly service department. Walked in and handed them my keys. Did not wait long.
My first time servicing my vehicle at this dealership. I recently purchased a Chevy Trax from here, and I was impressed with how they handled my purchase. I am equally impressed with the service. Work was completed on time and well. I needed a ride, and that was provided to and from my office by a friendly driver in a very nice vehicle.
Always treats me good. Relaxed atmosphere, coffee and popcorn for breakfast. Always able to get in early morning.
Knowledgeable/Friendly Staff. Will continue to go thru Northland Chev for maintenance on our vehicle.
Friendly staff the service was prompt and workdone in expected time. Followup of work explained was appreciated. I will go back again. I was impressed with the positive friendly staff.
Always good service at Northland. I wouldn't take my car anywhere but Northland Chevrolet for service.
Brought my new truck in for its first service. My appointment went well the service did a fantastic job. I am very happy with the service department.
Service was friendly and fast highly recommend them had us in and out in under a hour
With my first service for my new vehicle it was good to see how well they took care of me after my first time there.
excellent service! It was done in a reasonable amount of time while I waited. Everyone was helpful and friendly.
On time easy to get an appointment everyone is great to work with. The salesman and the finance person are the best
Everyone is so helpful with our service, i am so glad we decided to buy our car there
Adrian took my vehicle in for service and was awesome. He kept me up to date throughout the whole process. Thanks you.
Great service! The person I dealt with was very nice and helpful and kept informed on my vehicle!
everyone I dealt with was very friendly and helpful . they answered all my questions and performed excellent service.
Great fast service. Was able to get me on the schedule in a timely matter and complete my service
They are very timely and efficient. Service desk is very professional. And free popcorn and water
Whitney was very kind and helpful. Made our service day day very enjoyable. The service department employee was very fast and complete and treated us with respect. Some difficulty using our GM points but we were helped with that also. You should reward Whitney with the icy blue Colorado in the lot.
Had a routine oil change scheduled along with a check on a tire pressure sensor a few weeks ago. As usual (been doing business at this dealership for many years) everything was on time. Whitney was excellent in her communication about the repair and explaining about things to check. She was great!
The service I had was top notch and performed quickly, will definitely come back again!
Always great service and they get the repairs or service done in a timely manner! Customer service staff rocks, from the reception to CS they are welcoming, especially Whitney! Rock star!!!
Great people to work with always get you in on time and get to work performed in a timely manner
Always friendly,does a great job! Everyone works together to get the job done. I have no complaints.
Northland Chevrolet staff was so polite. I went to the parts counter to get my oil changed. The guy walked with me to show me where the maintenance counter was. He didn't just point and tell me.
They were very efficient and easy to work with. Very friendly and great customer service.
Everyone always has smiles on their faces. It’s nice to see when you walk in the door someone warm and welcoming.
The service department is professional, friendly, and know their stuff. If you ask a question you get a competent answer. Refreshing to deal with people that are good at what they do. Worth the drive across the bridge for sure.
The service team gets the job done correctly the first time. Friendly and knowledgeable. Great job
Outstanding job ! The entire staff was wonderful. My truck was serviced on time and they are all very friendly.
Very pleased with service on my GMC explained what was done, appointment went good and talked over another issue-thanks
Whitney and the whole crew were great to work with. I would highly recommend this dealership!
I was at the dealership for a recall on my truck. Everyone was very nice and the work was completed quickly and correctly.
Excellent service and staff was very helpfull,will continue to us Northland Chevrolet for all my automotive needs
Northland continues to exceed expectations with outstanding service. They are friendly and responsive to my requests on a timely basis. Whitney is great to work with and is always accommodating! Thank you!
Great experience! Whitney was my service advisor and did an awesome job!!i Highly recommend !
Poor customer service, had car for 3 weeks, gas door fell off and battery went bad!
Fast, efficient online scheduling with great service and fantastic communication while there. Service was quick, thorough and complete.
Great people very friendly really takes the time to get your vehicle done right and in a timely manner
Amazing service and friendly staff. They were able to get my truck in and out without a hiccup and also saved me money.
Fast friendly and efficient service, on point with pricing and service availability. Shuttle service was polite and timely, service coordinator was very polite and attentive to my vehicle and needs. Highly recommend Northland Chevrolet!
Very kind and accommodating staff , quick service, good results. I return there often for service
I had the most pleasurable time test driving a 2025 Chevy Trax with Ken Coleman. He was very knowledgeable about the vehicle and knew everything about the car and its features.
The staff at northland chevrolet are very nice and they strive to make customers happy.
Northland scheduled my oil change and tire rotation right away and were very efficient and Whitney and others were very welcoming and made me feel like I was their top customer.
I just bought a certified used Equinox yesterday. I had the most pleasurable experience I think I have ever had buying a car. Ken Coleman the salesman could not have treated us any better. Everything was explained so well. The financial person Steve also went through explaining everything in detail. Everyone at Northland Chevrolet was so kind, professional, friendly and personable. We felt like we were treated like neighbors!! Actually I cannot say enough good thigs about our visit at Northland.
A GREAT buying experience. I just leased a 2025 Equinox RS. From Tom, my sales professional to Dave, the sales manager to Steve in finance, this was a flawless transaction. I got what I was looking for in trade on my 2012 Equinox AND got the payment on my new Equinox that was in my budget. If your looking to upgrade your vehicle I would definitely make sure you checkout this dealership.
Whitney, the check in person was so incredibly helpful and kind. The work on our GMC was completed quickly and professionally. Whitney guided the entire process keeping my wife and I informed along the way. As senior citizens, we especially appreciated being treated as valued customers and this seemed to be one of the outstanding things about Northland Chevrolet.
Best customer service! Service on my Colorado was quick and professional. Highly recommended for all your service needs!
I initially brought my car in for a diagnostic test and to schedule an oil change. Rachel scanned my car quickly and got me in for an oil change the next week. My oil change and inspection was done in an hour and my advisor, Whitney, was so kind and easy to talk to. She even left me a little note and keychain thanking me for bringing my car to them to be serviced. The small act of kindness was so appreciated!
I will be returning for any service my car may need in the future. Thank you Northland Chev ... Read More DealerRater - Jan 29, 2025
Great service from start to finish. Kept us updated on progress throughout the entire process!
Always great service. Whitney and the rest of the team always treat me great and get me in fast. Tommy was great to work with when I bought my new Silverado as well. Overall highly recommend this dealership.
Awesome service, Whitney was amazing to work with to get me in fast. Issues was resolved fast.
fast service...in and out in no time at all. waiting area was clean with good coffee
Great and fast service was able to get an appointment for my vehicle within a day
Buying my new truck was a very good experience everyone was really helpful and professional. Went back for first oil change same experience Whitney in service was very helpful and thank you to all the mechanic for doing good work.
Was great to get the new truck in for it's update was in and out in a timely manner great people to deal with.
Recieved absolutely disgusting service by this place, step daughter of college age came in to see why her headlights weren't working we were told we needed a $600 multifunction switch BEFORE they'd know if the bulbs were bad and was charged $160 for 1 hr. Diagnostic. We declined the work. She then had a friend take a look at it they tried a new bulb no luck. Then they replaced the relay that costed $40 and guess what it worked so I demanded the diagnostic back because if the tech had actually ran through diagnostics he would have found the relay bad ... Read More DealerRater - Dec 5, 2024
Service was very quick for oil change. Whitney was quick on getting back to me about additional service and scheduling. Friendly staff, and shuttle service was great.
They are very nice to deal with the service on my new truck was done in a timely manner also they have a great parts dept very helpful.
People are always vary friendly and helpful and the few times ive ben there so far the ervice times arent bad ether.
Service staff was very friendly helpful and professional. We will definitely use your service department again!
Northland Chevrolet always has great customer service everytime we are there. This is why we keep coming back to purchase vehicles and have all services here.
Service was fast and friendly. I was in and out for an oil change in no time at all. Thank you!
Very good service dept with a good crew. Knowledgeable and friendly staff. I bought my car Duluth but I have to go to where the best service is, that's Northland Chevrolet.
Fast and friendly dealership. I have been using Northland Chevrolet service department for the last 4+ years and have not had one negative experience. Very happy with the service. Thank you very much for all you do. Brad
Everyone was friendly, attentive and efficient. Service with a smile and completed in a timely manner.
Fast professional service. Whitney walked me through my first service appointment smoothly. Fast and efficient.
Whitney was great to work with and brought a smile to my day. Service was timely, the shuttle service was easy and everyone was very friendly.
I worked with Ken here - fantastic service! He made this process a lot easier for me and recommended a great car. Thank you!
The vehicle purchasing experience at Northland Chevrolet was very accommodating in all ways. There were/was no high-pressure tactics while negotiating of which made the transaction a pleasurable purchasing experience.
Very fast service, friendly and professional staff. Brought my new truck in for a software update and was out in about 15 minutes.
Service staff was very courteous. Had a different service that wasn't scheduled and the accommodated.
Very nice. Very professional. Very friendly. Awesome service. Quick service. Very knowledgeable. Went above and beyond to help.
Very professional and easy to work with. No pressure. I chose to purchase my car I was not sold a car
Great service, every time i have brought my truck in for service or warranty work the service dept. goes above and beyond.
Hands down my best experienc e purchasing a vehicle! Barbara does her job very well! I even dealt with an ex coworker in finance ! Both did an excellent job! Great experience! Would recommend to anyone for sure.
It is very hard to get someone to call you back or get answers if you have an issue.
They did not get my vehicle fixed right on the first try, which cost me some money. However, they persisted and eventually got the job done. Service assistant Whitney is a real gem. She made a difficult process tolerable.
Good experiance. Great people and fast service. Respectful and honest. Quik in and out service and always with a smile
Other than a minor communication issue it was the best experience I have ever had with a dealership. Awesome salesman and service. Polite and courteous throughout the entire process. I would 100% recommend them to anyone and they definitely gained a customer for all my future needs.